Fintechs pioneering employee development in India
In the fast-evolving fintech landscape of India, where innovation and technological advancements are key drivers of success, leading companies are recognising that investing in employee development is crucial for staying ahead. As the demand for specialised skills and adaptive expertise grows, these fintech firms are not only fostering a culture of continuous learning and development but also setting new standards in talent management. According to LinkedIn's 2024 Workplace Learning Report, 94% of Indian companies have made skill enhancement a top priority this year, recognising the importance of both technical and soft skills. Additionally, 91% of learning and development professionals emphasise the growing value of human skills in today's market. This focus is essential as global skill requirements are expected to shift by 68% by 2030, highlighting the need for continuous learning and adaptability in the workforce. By prioritising upskilling, diversity, and internal growth opportunities, these companies are equipping their workforce to navigate the complexities of the industry and drive the future of financial technology in India.
mPokket, one of India's fastest-growing digital lending platforms, is on a mission to empower the country's youth by bridging the credit gap and providing small instant personal loans. The company is at the forefront of employee development in India, driving initiatives that foster professional growth and inclusivity. With a strong focus on expanding its workforce, mPokket is committed to hiring diverse young talent and ensuring a gender-diverse environment. The company also prioritizes continuous learning by offering skill development initiatives, empowering employees to pursue further education and certifications that enhance their career prospects. Innovative work policies, such as the "Don't-Feel-Like-It" policy, reflect mPokket’s dedication to employee well-being, allowing for flexible time off to maintain productivity and mental health. This supportive and inclusive work culture not only boosts employee satisfaction but also contributes to long-term career growth, positioning mPokket as a leader in cultivating a skilled and motivated workforce in India. The company is an RBI-registered NBFC, headquartered in Kolkata and Bengaluru, with pan-India operations.
Biz2x, a fintech lending SaaS platform in India, is setting the standard for employee development in the fintech sector with its innovative and comprehensive growth initiatives. By partnering with financial institutions to drive digital transformation, Biz2X not only fuels business expansion but also prioritizes the professional advancement of its workforce. The company has introduced the “Learner’s Wallet” policy, enabling employees to enroll in courses that enhance their skills and performance, alongside reimbursing certification costs up to INR 5,000 annually. Beyond financial support, Biz2X offers robust mentorship programs, personalized career advancement plans, and regular skills development workshops, fostering a culture of continuous learning and development. This dedication to employee growth ensures a motivated and skilled team, capable of delivering exceptional client experiences and driving the company’s mission forward. By investing in its employees’ professional journeys, Biz2X exemplifies leadership in cultivating a dynamic and talented workforce within India’s competitive fintech landscape.
CASHe, a fintech startup, specializes in providing short-term personal loans primarily to salaried millennials. The company is set to hire 300 new employees by the end of 2024 to build a Technology Excellence Centre in Hyderabad. This initiative will focus on digital engineering and fintech innovation, enhancing CASHe's capabilities in lending, insurance, and wealth management. The hiring will span various roles, fostering a culture of continuous learning and professional growth. CASHe’s commitment to leveraging AI and machine learning aligns with its mission to drive financial inclusion and support career development within the evolving fintech sector.
Finserv, Inc., a global technology leader in enabling seamless money movement for countless financial institutions and millions of individuals and businesses, is also at the forefront of employee development in the fintech industry. The company prioritizes continuous learning, diversity, and innovation, ensuring that its workforce remains ahead of the curve. Through comprehensive skilling programs, employees gain access to advanced learning platforms, while the Business Innovation Group fosters a creative environment for developing cutting-edge fintech solutions. Fiserv’s culture is deeply embedded with principles of diversity, equity, and inclusion, supported by Employee Resource Groups like the Women Impact Network and Unity, which champion professional growth and drive the company’s DE&I agenda.
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